MBC HOLDINGS 
MESSAGING PRIVACY POLICY

Effective Date: April 1st, 2026

1. Overview

MBC Holdings (“MBC”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information. This policy explains how we collect, use, and safeguard information in connection with our messaging services, including SMS/text messaging.

2. Purpose of Messaging

MBC uses SMS messaging strictly for internal business communications with employees and authorized personnel. Message types may include:

·         Dispatch and job assignments

·         Work schedules and updates

·         Operational alerts

·         Safety notifications

MBC does not send marketing or promotional messages.

3. Information Collected

We collect only the minimum information necessary to support business communications, including:

·         Employee name

·         Mobile phone number

·         Job-related information

4. How Information Is Used

Information is used solely to:

·         Communicate job-related information

·         Support dispatching and field operations

·         Improve operational efficiency

Information is not used for marketing, advertising, or any purpose outside of MBC business operations.

5. Consent to Receive Messages

By providing a mobile phone number to MBC, employees consent to receive work-related SMS messages.

·         Message frequency varies based on job needs

·         Message and data rates may apply

Consent is limited to job-related communications only.

6. Opt-Out Instructions

For users on personal (non-MBC) devices, you may opt out of SMS communications at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you re-enroll.

For users on MBC-owned devices, messaging services are managed as part of company-provided communication tools. Opt-out preferences for these devices are controlled by MBC IT and aligned with job requirements.

For assistance, reply:

HELP
or contact IT support at: it*******@*********gs.com

7. Data Sharing

MBC does not sell, rent, or share personal information with third parties for marketing purposes.

Information may be shared with trusted service providers (such as messaging platforms like Twilio) strictly to facilitate message delivery and business operations.

8. Data Security

MBC takes reasonable measures to protect personal information, including:

·         Limiting access to authorized personnel

·         Using approved and secure systems

·         Maintaining data integrity and accuracy

9. Data Retention

Information is retained only as long as necessary to support business operations and comply with legal requirements.

10. Changes to This Policy

MBC may update this policy periodically. Updates will be posted to this page with a revised effective date.

11. Contact Information

For questions regarding this policy or messaging practices, contact:

MBC Holdings
Email: it*******@*********gs.com

12. Company Commitment

MBC is committed to responsible use of technology in alignment with our core values, ensuring that employee information is used appropriately, securely, and only to support safe and efficient operations.